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Techcombank Confirm Payment UI Enhancement
Product Designer
May 10, 2022
Product team
1 Product Owner
1 Business Analyst
1 Product Designer/UX Researcher
2 Mobile developers
1 BE developers
1 QA
The problems
The confirmation screen is an important screen in the transfer & payment flow. After first release, it has some problems that might cause bad experiences and increase the risk for the user
Design challenge
HMW help user to reduce cognitive/mental load on this screen
HMW help user scan the info they need faster and easier.
HMW help user make decision safely and fast.
Design solution
Prioritize and keep necessary info
Add bank logos to help customers recognize faster
Redesign visual hierarchy
High prioritized info
The amount
Recipient details
Expected arrival
Visual Design
